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Remote Support
allows us to access your computer to perform virtually any
task we would do onsite. Generally, in the time it takes to
drive to your facility, we will have the issue resolved.
If you are
having problems with your computer and would like to try our
remote support solution, please call us at (815) 354-4528. |
For us to gain access to your
computer, please click the appropriate link below.
Support for Windows, Mac and Linux (all versions)
Alternate Support Software - All Windows
Version - TeamViewer
If you are using Internet
Explorer, click <Run> when the program window pops up. If
you are using a different browser (Firefox, Chrome, Safari,
etc.), you'll need to save the file and then double click it
to run it. It's recommended to save the file to your desktop
so that it's easy to find and then easy to delete after
we're through with the session.
Do not click these links if you
have not spoken to us first. We do not automatically accept
incoming support calls without knowing that they are being
initiated. Nothing bad will happen but the support request
will go nowhere. |
